Category: Resources

40+ facts about AI in customer service

In today’s digital age, artificial intelligence (AI) has revolutionized various sectors, and customer service is no exception. From chatbots providing instant responses to predictive analytics enhancing customer experiences, AI technologies are transforming how businesses interact with their clients. This article delves into more than 40 fascinating facts about AI in customer service, showcasing its impact, […]

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Fiber Connect Council MENA delivered and insightful workshop at FTTH Council Europe Event: The Adoption of fiber in MENA: Challenges and Opportunities

In a significant stride towards fostering connectivity and advancing digital infrastructure across the Middle East and North Africa (MENA) region, the Fiber Connect Council MENA recently took center stage at the FTTH Council Europe event. Spearheading a workshop on “The Adoption of Fiber in MENA Region: Challenges and Opportunities,” the council brought to light crucial […]

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