40+ facts about AI in customer service

In today’s digital age, artificial intelligence (AI) has revolutionized various sectors, and customer service is no exception. From chatbots providing instant responses to predictive analytics enhancing customer experiences, AI technologies are transforming how businesses interact with their clients. This article delves into more than 40 fascinating facts about AI in customer service, showcasing its impact, […]

Digital & Decarbonation, towards a winning duo?

Climate change is affecting all of us. It is a worldwide challenge that requires an exceptional and urgent mobilization. The environmental objectives set by the Paris Agreement must be met. We must therefore rethink our economic models and our consumption patterns. We also need to leverage our innovation to improve economic and social progress, while […]

A sustainable future with optical fiber

Connecting CommScope marketing with the council

Networks are built to last for decades, and they need to support, without interruption or failure, increasingly heavy traffic at higher bandwidths. To cope with this, a completely open spectral transmission window from 1260 nm to 1625 nm for data transmission and up to 1650 nm for network monitoring is necessary in all portions of […]

Middle East Smart Cities Roadmap

Urban cities in the Middle East are facing challenges of increasing population, and scarce of resources that make these cities suffer from high rate of pollution, limited supply of water and energy, traffic congestion, lack of enough communication facilities, not enough space of residential and commercial areas, high rate of sickness and illness, and increase […]

Delivering 5G to power the smart city of the future

With ultra-high speeds, super-low latency and the potential to connect a vast number of devices, 5G is the lynchpin that will make the smart city a reality. When combined with next-generation technologies like cloud computing, AI and IoT, the 5G network can flexibly meet the needs of differentiated network services. This presents telecommunications companies with an invaluable opportunity […]

Digital faced to sustainable development challenges

  In the past twenty years, digital technology has transformed our lifestyles and uses to become utterly unavoidable. Clearly, the global health crisis has hastened this digital transition. The proliferation and convergence of disruptive innovations (AI, IoT, big data, blockchain, API) are set to further multiply its uses at a time of global economic recovery. […]

Being sustainable makes you successful

New priorities – new objectives The term sustainability is often used as an excuse not to implement measures. «That’s not sustainable,» I hear time and time again. But sustainability quickly becomes tangible when we define specific goals. Even though the goals of the UN are rather general, concrete and individual guidelines for sustainable action can be derived […]

Sustainability is about acting consciously

First the values … Technology topics such as digitalization and 5G dominate many debates today. They are often mentioned in connection with ecological issues. Many things are quickly placed under the same umbrella and the conclusion is that new technologies are going to have to save the climate. A flippant conclusion. Technology can be a […]